Book contents
- Frontmatter
- Contents
- Series Editors' Preface
- Acknowledgments
- Introduction. Making a Career of Consulting
- 1 Economies of Knowledge: A Theory of Management Consulting
- 2 Accounting for a New Profession: Consultants' Struggle for Jurisdictional Power
- 3 How Have Consultants Mattered? The Case of Lukens Steel
- 4 Creating the Contractor State: Consultants in the American Federal Government
- 5 Finding Profit in Nonprofits: The Influence of Consultants on the Third Sector
- 6 The Gilded Age of Consulting: A Snapshot of Consultants Circa 1960
- 7 The American Challenge: Exporting the American Model
- 8 Selling Corporate Culture: Codifying and Commodifying Professionalism
- 9 Watchdogs, Lapdogs, or Retrievers? Liability and the Rebirth of the Management Audit
- Conclusion.The World's Newest Profession?
- Notes
- Index
8 - Selling Corporate Culture: Codifying and Commodifying Professionalism
Published online by Cambridge University Press: 18 August 2009
- Frontmatter
- Contents
- Series Editors' Preface
- Acknowledgments
- Introduction. Making a Career of Consulting
- 1 Economies of Knowledge: A Theory of Management Consulting
- 2 Accounting for a New Profession: Consultants' Struggle for Jurisdictional Power
- 3 How Have Consultants Mattered? The Case of Lukens Steel
- 4 Creating the Contractor State: Consultants in the American Federal Government
- 5 Finding Profit in Nonprofits: The Influence of Consultants on the Third Sector
- 6 The Gilded Age of Consulting: A Snapshot of Consultants Circa 1960
- 7 The American Challenge: Exporting the American Model
- 8 Selling Corporate Culture: Codifying and Commodifying Professionalism
- 9 Watchdogs, Lapdogs, or Retrievers? Liability and the Rebirth of the Management Audit
- Conclusion.The World's Newest Profession?
- Notes
- Index
Summary
Management theorists spent much of the 1980s and 1990s analyzing “corporate culture,” the unique culture of a company or, more generally, the culture of white-collar work, with considerable success. Their scholarship on corporate culture, in turn, spilled over into other academic disciplines with historians tracing the paternalism of big business, economists analyzing how shared values foster economic efficiency, and cultural critics attacking the hegemonic influence of American capitalism. But research on corporate cultures was not purely academic, for it was chiefly management consultants from McKinsey & Company, alongside academic theorists sponsored by McKinsey, who first popularized the concept of “corporate cultures.” Although “softer” managerial concerns about the impact of social factors on organizational efficiency predate Elton Mayo's studies at Western Electric in the 1930s, the particular phrase “corporate culture” gained momentum through a trio of influential management books published in the early 1980s that the consultants from McKinsey & Company underwrote. The best-known of these books, Thomas Peters and Robert Waterman's In Search of Excellence, written when both men were partners at McKinsey, eventually sold over five million copies. As a journalist from the New York Times wrote in 1983:
As these two books indicate [In Search of Excellence and Corporate Cultures], nowhere has the notion of corporate culture been more enthusiastically embraced than at McKinsey. In fact, a cynical interpretation of the latest management vogue is that it nicely positions McKinsey itself for the 1980s.
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- The World's Newest ProfessionManagement Consulting in the Twentieth Century, pp. 192 - 215Publisher: Cambridge University PressPrint publication year: 2006