6 - Reasoning Dividends
Published online by Cambridge University Press: 16 June 2022
Summary
This chapter examines how observers — regulated entities and third parties — perceive the decisions made in the experiments of chapter 5. Rather than studying the trustworthiness of decision-making, that is, this chapter studies how procedures affect the trust that observers place in those decisions. Do the reasoning requirements enhance observers’ trust in decision? If so, what drives any changes in trust: the substantive decision, or the procedural accompaniments of the decision? This chapter attempts to isolate these two typically confounded components that plausibly feed into notions of public sector trust and legitimacy. The analysis indicates that both the substantive decision and the procedural accompaniments enhance perceptions of trust and legitimacy.
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- Information
- The Reasoning State , pp. 189 - 242Publisher: Cambridge University PressPrint publication year: 2022