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Communication Skills for Business Professionals

Authors

, Massey University, Auckland, , Massey University, Auckland, , Southern Cross University, Australia
Published 2024

Description

Effective communication is an essential skill all students need to succeed professionally. Based in theory and informed by practice, Communication Skills for Business Professionals takes readers through a range of basic communication concepts and demonstrates how they can be applied in business settings. The third edition has been restructured into three parts, respectively covering understanding communication, communicating in organisations and professional communication strategies in practice. The text has been updated to examine contemporary topics of increasing relevance, including the effects…

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Key features

  • Questions and activities encourage critical thinking and problem-solving
  • Case studies link theory to practice
  • Clear and engaging writing style

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