Book contents
- The Cambridge Handbook of Emerging Issues at the Intersection of Commercial Law and Technology
- The Cambridge Handbook of Emerging Issues at the Intersection of Commercial Law and Technology
- Copyright page
- Epigraph
- Contents
- Figures
- Tables
- Contributors
- Preface
- Acknowledgments
- Part I Contemporary Technological Developments
- Part II The Implications of Emerging Product Design and Business Models
- 8 E-Commerce Platforms as Product Merchants and Sellers
- 9 3D Printing
- 10 The Right to Repair, Intellectual Property, Exhaustion, and Preemption
- 11 Repairing the Third Wave of Computing
- 12 Ending Smart Data Enclosures
- 13 Behavioral Implications and Emerging Legal Issues in Innovative and Digital Product Design
- Part III Contracting and Dispute Resolution
- Index
13 - Behavioral Implications and Emerging Legal Issues in Innovative and Digital Product Design
from Part II - The Implications of Emerging Product Design and Business Models
Published online by Cambridge University Press: 08 February 2025
- The Cambridge Handbook of Emerging Issues at the Intersection of Commercial Law and Technology
- The Cambridge Handbook of Emerging Issues at the Intersection of Commercial Law and Technology
- Copyright page
- Epigraph
- Contents
- Figures
- Tables
- Contributors
- Preface
- Acknowledgments
- Part I Contemporary Technological Developments
- Part II The Implications of Emerging Product Design and Business Models
- 8 E-Commerce Platforms as Product Merchants and Sellers
- 9 3D Printing
- 10 The Right to Repair, Intellectual Property, Exhaustion, and Preemption
- 11 Repairing the Third Wave of Computing
- 12 Ending Smart Data Enclosures
- 13 Behavioral Implications and Emerging Legal Issues in Innovative and Digital Product Design
- Part III Contracting and Dispute Resolution
- Index
Summary
Advances in technology increasingly inform how consumers make sense of the world and how organizations do business, resulting in complex dynamics between designers who define and craft products, companies who sell them, and consumers who use them. They also contribute to new legal and regulatory issues and potential market interventions related to risk mitigation and consumers’ susceptibility to errors of judgment due to cognitive biases. This chapter takes a behavioral, human-centered perspective to explore these emergent legal issues through three key lenses: (1) how contemporary digital products deliver consumer value, contribute to new forms of economic and noneconomic currency, and harness infrastructure that balances paternalistic oversight with consumer agency; (2) how digital products’ features shape consumer engagement with other individuals, products themselves, and the companies that produce these products; and finally, (3) how increasingly sophisticated data-driven technologies, such as generative AI and machine learning, create asymmetrical relationships between producers and consumers who often lack the conceptual models necessary to comprehend tradeoffs and terms of exchange fully.
- Type
- Chapter
- Information
- The Cambridge Handbook of Emerging Issues at the Intersection of Commercial Law and Technology , pp. 284 - 314Publisher: Cambridge University PressPrint publication year: 2025