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Chapter 1 - Measuring the Outcomes of Health Care

Published online by Cambridge University Press:  27 April 2023

Kathleen E. Carberry
Kathleen E. Carberry
Affiliation:
University of Texas at Austin
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Summary

This chapter describes what it means to measure the outcomes that matter most to people and describes the Capability, Comfort, and Calm outcome measurement framework developed by Elizabeth Teisberg and Scott Wallace.This framework orients measurement and improvement efforts around achieving health and the outcomes that matter most to patients. It also helps reframe existing measurement efforts into a framework that facilitates measuring the results of health care. This chapter outlines the following key principles in measuring health outcomes: measure at the individual patient level and measure during the course of care.

Keywords

outcomesclinicalmeasurementcapabilitycomfortcalmmeasurehealthhealth care
Type
Chapter
Information
How to Measure Health Outcomes
A Hands-On Guide to Getting Started
 , pp. 7 - 10
Publisher: Cambridge University Press
Print publication year: 2023

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References

Teisberg, E., Wallace, S., O’Hara, S.. Defining and Implementing Value-Based Health Care: A Strategic Framework. Acad Med 2020; 95: 682–685.CrossRefGoogle ScholarPubMed
Constitution. World Health Organization. www.who.int/about/governance/constitution. Accessed August 16, 2022.Google Scholar
Wallace, S., Teisberg, E.. Commentary: Lose Star Ratings, Instead Measure What Matters to Patients. Modern Healthcare. www.modernhealthcare.com/article/20190112/NEWS/190109916/commentary-lose-star-ratings-instead-measure-what-matters-to-patients. Published January 12, 2019. Accessed August 16, 2022.Google Scholar

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