Hostname: page-component-745bb68f8f-b6zl4 Total loading time: 0 Render date: 2025-02-11T08:26:34.722Z Has data issue: false hasContentIssue false
  • English
  • Français

PARTICIPATORY INVOLVEMENT AND MULTITHEORETICAL PERSPECTIVES IN VISUAL MANAGEMENT DESIGN

Part of: Human Behaviour and Design

Published online by Cambridge University Press:  11 June 2020

C. Söderlund ,
U. Florin ,
J. Lundin  and
K. Uggla
C. Söderlund*
Affiliation:
Mälardalen University, Sweden
U. Florin
Affiliation:
Mälardalen University, Sweden
J. Lundin
Affiliation:
Mälardalen University, Sweden
K. Uggla
Affiliation:
Mälardalen University, Sweden
*
*carina.soderlund@mdh.se

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

This paper deals with the development of participatory methods in visual management (VM) when investigating parts and system/s related to VM devices in organisational contexts. Four theoretical perspectives – sociocultural theory, boundary objects, diagrams, maps and models, and visual rhetoric – have been applied to gain an overall understanding of the participants’ collective investigation of the system/s. Managers and co-workers in five Lean-inspired organisations have used the method Multimodal Origami (MO) to design their VM devices, in this case the VM boards and associated meetings.

Keywords

participatory designcollaborative designdesign methodsvisualisationvisual management
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 1541 - 1550
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

References

Andersson, C. (2010), Informationsdesign i tillståndsövervakning: En studie av ett bildskärmsbaserat användargränssnitt för tillståndsövervakning och tillståndsbaserat underhåll. Eng title: Information Design in Condition Monitoring, [PhD Thesis], Mälardalen University, Västerås.Google Scholar
Katayama, A. et al. (2015), “Trends in Design and Associated IP Management”, Hitachi Review, Vol. 64 No. 6, pp. 50.Google Scholar
Bates, M.J. (2006), “Fundamental Forms of Information”, Journal of the American Society for Information Science and Technology, Vol. 57 No. 8, pp. 1033–1045. https://doi.org/10.1002/asi.20369CrossRefGoogle Scholar
Bell, E. and Davison, J. (2013), “Visual Management Studies: Empirical and Theoretical Approaches”, International Journal of Management Reviews, Vol. 15 No. 2, pp. 167–184. https://doi.org/10.1111/j.1468-2370.2012.00342.xCrossRefGoogle Scholar
Bender, J. and Marrinan, M. (2010), The Culture of Diagram, Stanford University Press, Calif., Stanford.CrossRefGoogle Scholar
Barthes, R. (1985), “Rhetoric of the Image”, In: Howard, R. (Ed.), The responsibility of forms: critical essays on music, art, and representation, Hill and Wang, New York, pp. 21–40.Google Scholar
Beynon-Davies, P. and Lederman, R. (2017), “Making sense of visual management through affordance theory”, Production Planning & Control, Vol. 28 No. 2, pp. 142–157. https://doi.org/10.1080/09537287.2016.1243267CrossRefGoogle Scholar
Bitzer, L.F. (1968), “The rhetorical situation”, Philosophy and Rhetoric, Vol. 1, pp. 1–14.Google Scholar
Blomkvist, J., Fjuk, A. and Sayapina, V. (2016), “Low Threshold Service Design: Desktop Walkthrough”, Proceedings of ServDes, Fifth Service Design and Innovation conference, 2016, Linköping University Electronic Press, Linköping, pp. 154–166.Google Scholar
Björgvinsson, E., Ehn, P. and Hillgren, P.-A. (2010), “Participatory design and democratizing innovation”, PCD ‘10 Proceedings of the 11th Biennial Participatory Design Conference, Sydney, Australia, pp. 41–50.CrossRefGoogle Scholar
Buchanan, R. (2019), “Systems Thinking and Design Thinking: The Search for Principles in the World We Are Making”, She Ji: The Journal of Design, Economics, and Innovation, Vol. 5 No. 2, pp. 85–104.Google Scholar
Cosgrove, D. (2008), Geography and Vision: Seeing, Imagining and Representing the World, Tauris, London.CrossRefGoogle Scholar
Ehses, H.J. (1995), “Visual rhetoric: Old ideas, strange figures, and new perspectives”, Graphic Design Journal, No. 3, pp. 3–9.Google Scholar
Davison, J., McLean, C. and Warren, S. (2012), “Exploring the visual in organizations and management”, Qualitative Research in Organizations and Management: An International Journal, Vol. 7 No. 1, pp. 5–15. https://doi.org/10.1108/17465641211223528CrossRefGoogle Scholar
Fleming, D. (1996), “Can pictures be arguments?”, Argumentation and Advocacy, Vol. 33 No. 1, pp. 11–22.Google Scholar
Florin, U. (2015), Konstnärskap i samspel: om skapande arbetsprocesser i myndighetsledda samverkansprojekt, Eng title: Artists in Interaction: Creation Processes in Official Collaborative Projects, [PhD Thesis], Mälardalen University. Västerås.Google Scholar
Florin, U., Eriksson, Y. and Orre, I. (2012), “Designing a Model of the Unknown: Artistic Impact in a Chain of Skilled Decisions”, Proceedings of the DESIGN 2012, 12th International Design Conference, Vol. 3, Dubrovnik, Croatia, pp. 1977–1986.Google Scholar
Florin, U. and Eriksson, Y. (2019), Activating Boundary Objects: Visual Awareness Aiding Communication, submitted to Design Principles and Practises - An International Journal.Google Scholar
Koskela, L., Tezel, A. and Tzortzopoulos, P. (2018), “Why Visual Management?”, Proceedings of the 26th Annual Conference of the International Group for Lean Construction, 18-20 July 2018, Chennai, India, pp. 250–260. https://doi.org/10.24928/2018/0527Google Scholar
Kostelnick, C. and Hassett, M. (2003), Shaping Information: The Rhetoric of Visual Conventions, Southern Illinois University Press, Carbondale, IL.Google Scholar
Kozulin, A. (1998), Psychological tools: A sociocultural approach to education. Harvard University Press.Google Scholar
Kress, G. and Van Leeuwen, T. (2006), Reading Images: The Grammar of Visual Design, Routledge, London.CrossRefGoogle Scholar
Krämer, S. (2016), Medium, Messenger, Transmission: An Approach to Media Philosophy, Amsterdam University Press, Amsterdam.CrossRefGoogle Scholar
Kurdve, M. et al. (2019), “Designing visual management in manufacturing from a user perspective”, Procedia CIRP, 29th CIRP Design Conference 2019, 08-10 May 2019, Póvoa de Varzim, Portugal, Vol. 84, pp. 886–891.Google Scholar
Latour, B. (1990), “Drawing Things Together”, In: Lynch, M. and Woolgar, S. (Eds.), Representation in Scientific Practice, Mass MIT Press, Cambridge.Google Scholar
Liker, J. (2004), The Toyota way: 14 management principles from the world's greatest manufacturer. [Electronic version], McGraw-Hill, New York.Google Scholar
Lundin, J. (2019), “Designing technical information from a sociocultural theoretical perspective”, Proceedings of the 2nd SIG Conference, Human Behaviour in Design (HBiD 2019), Tutzing, Germany. https://doi.org/10.18726/2019_2Google Scholar
Meyer, R.E. et al. (2013), “The Visual Dimension in Organising, Organisation, and Organisation Research Core Ideas, Current Developments, and Promising Avenues”, The Academy of Management Annals, Vol. 7 No. 1, pp. 487–553. https://doi.org/10.1080/19416520.2013.781867CrossRefGoogle Scholar
Mitchell, W. (1986), Iconology: Image, Text, Ideology, University of Chicago Press, Chicago.CrossRefGoogle Scholar
Sanders, E.B.N. and Stappers, P.J. (2008), “Co-creation and the new landscapes of design”, CoDesign International Journal of CoCreation in Design and the Arts, Vol. 4 No. 1, pp. 5–18. https://doi.org/10.1080/15710880701875068Google Scholar
Star, S.L. and Griesemer, J.R. (1989), “Institutional Ecology, Translations and Boundary Objects: Amateurs and Professionals in Berkley's Museum of Vertebrate Zoology”, Social Studies of Science, Vol. 19 No. 3, pp. 1907–1939. https://doi.org/10.1177/030631289019003001CrossRefGoogle Scholar
Stickdorn, M. et al. (2018), A Practitioner's Handbook, This Is Service, Design Doing Applying Service Design Thinking in the Real World, [online] O'Reilly, available at: https://www.thisisservicedesigndoing.com/methods (accessed 09.28.2019).Google Scholar
Söderlund, C. and Lundin, J. (2016), “What is an information source? information design based on information source selection behavior”, Communication Design Quarterly Review, Vol. 4 No. 3, pp. 12–19. https://doi.org/10.1145/3071078.3071081CrossRefGoogle Scholar
Uggla, K. and Eriksson, Y. (2019), “Visualization of Production Planning”, Proceedings of the 2019 23rd International Conference Information Visualisation (IV), Paris, France, pp. 312–317.Google Scholar
Vygotsky, L.S., Cole, M. and John-Steiner, E. (1978), Mind in Society: Development of Higher Psychological Processes, Harvard University Press, Cambridge, Massachusetts, London, England Harvard. https://doi.org/10.2307/j.ctvjf9vz4Google Scholar
Wertsch, J.V. (1985), Vygotsky and the Social Formation of Mind, Harvard University Press, Cambridge, Massachusetts, London, England Harvard.Google Scholar
Yates, J.A. (1993), Control Through Communication: The Rise of System in American Management, Paper backs edition. The John Hopkins University Press, Baltimore, Maryland.Google Scholar