The authors, Karen Gray, Diane Miller, Karen Scott and Kate Stanfield, are experienced legal information professionals who are responsible both for designing and delivering in-house training sessions, and for running the BIALL Training the Trainer seminar for the last three years. The aim of this article is threefold: to explore the rationale for providing training; to examine the groundwork and preparation necessary to create the right training culture; and to offer practical guidance on how to deliver successful training activities.